Legal Agreement Governing Your Use of se238 Online Gaming Services
Welcome to se238. These Terms and Conditions (hereinafter referred to as "Terms") constitute a legally binding agreement between you (the "User," "Player," "you," or "your") and se238 (the "Company," "we," "us," or "our") governing your access to and use of our online gaming platform, website, mobile applications, and all associated services (collectively referred to as the "Platform" or "Services"). By registering an account, accessing our Platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
For the purposes of these Terms, the following definitions shall apply:
You must meet all of the following eligibility criteria to register an Account and use se238 Services:
During registration, you agree to provide accurate, current, and complete information, including but not limited to your full legal name as it appears on your Indonesian National Identity Card (KTP), date of birth, residential address, valid email address, and mobile phone number. You acknowledge that se238 reserves the right to verify this information through Know Your Customer (KYC) procedures, which may require submission of government-issued identification documents, proof of address, and photographic verification. Failure to provide accurate information or to complete verification may result in Account suspension or closure.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify se238 immediately of any unauthorized access to or use of your Account. se238 shall not be liable for any loss or damage arising from your failure to comply with this security obligation. You may not transfer, sell, or otherwise dispose of your Account to any third party.
Each Player is permitted to hold only one Account with se238. Opening multiple Accounts, whether using different personal details, email addresses, or payment methods, constitutes a material breach of these Terms. If we discover that you have opened or attempted to open multiple Accounts, we reserve the right to close all such Accounts, void all bets placed from duplicate Accounts, confiscate any winnings, and forfeit any Bonuses without prior notice.
se238 accepts deposits through Indonesian financial institutions including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallet services including OVO, DANA, and GoPay. All deposits must be made in Indonesian Rupiah (IDR). Deposits are typically processed instantly during banking hours (Monday to Friday, 08:00 to 16:00 WIB). Deposits made outside banking hours may take up to 24 hours for confirmation. Minimum and maximum deposit limits apply as specified on our Platform and may vary by payment method.
You warrant that all funds deposited into your Account are derived from legitimate sources and do not originate from criminal activity, money laundering, terrorist financing, or any other illegal activity. se238 reserves the right to request documentation evidencing the source of your funds at any time. We may refuse deposits or freeze Accounts pending satisfactory evidence of fund legitimacy.
Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money laundering regulations. Minimum withdrawal amount is Rp 100,000. Maximum withdrawal per transaction is Rp 100,000,000. First-time withdrawals require completion of KYC verification, including submission of valid identification documents. Withdrawal processing time for verified Accounts is typically 1 to 24 hours. se238 reserves the right to extend processing times in cases requiring additional verification or investigation.
Withdrawals may be restricted or delayed in the following circumstances: (a) Account verification is incomplete or documents provided are unclear or invalid; (b) suspicious activity or suspected violation of these Terms is detected; (c) Bonus wagering requirements have not been fulfilled; (d) deposits have not been wagered at least once to comply with anti-money laundering regulations; (e) an investigation into gameplay or betting patterns is ongoing. se238 reserves the right to refuse withdrawal requests that violate these Terms or applicable laws.
All Bonuses offered by se238 are subject to specific terms and conditions, including wagering requirements, validity periods, eligible games, maximum bet limits, and withdrawal restrictions. Bonus terms are published on our Platform at the time of the offer and form part of these Terms. Players must read and understand all Bonus terms before claiming or accepting any promotional offer. Wagering requirements must be completed within the specified validity period, failing which the Bonus and any winnings derived therefrom shall be forfeited.
se238 strictly prohibits Bonus abuse, which includes but is not limited to: opening multiple Accounts to claim multiple Bonuses, wagering patterns designed to exploit Bonus terms, using automated betting systems or software, collusion with other Players, and any other activity that violates the spirit of fair play. We reserve the right to void Bonuses, confiscate winnings, and close Accounts engaged in Bonus abuse without prior notice or compensation.
se238 reserves the right to modify, suspend, or terminate any Bonus or promotion at any time without prior notice. Changes to ongoing promotions shall not affect Bonuses already credited to Player Accounts, provided that all terms applicable at the time of crediting remain satisfied.
All Players must engage with our Games in good faith and in accordance with the rules of each Game. You agree not to use any external aids, software, bots, or systems designed to provide an unfair advantage. You agree not to collude with other Players or engage in any form of fraudulent or manipulative behavior. se238 employs sophisticated fraud detection systems and reserves the right to void bets, confiscate winnings, and close Accounts found to be violating fair play principles.
In relation to sports betting markets, including bandar bola (football betting), mix parlay (accumulator bets), and other sports wagering, se238 reserves the right to void bets placed on events where: (a) the outcome was already known at the time of bet placement; (b) suspicious betting patterns indicate potential match-fixing or insider information; (c) technical errors result in incorrect odds being displayed; (d) bets exceed platform-imposed limits due to system malfunction. We cooperate fully with sports integrity organizations and regulatory authorities investigating betting irregularities.
While se238 provides entertainment services, we recognize that gambling can become problematic for some individuals. You acknowledge your responsibility to gamble responsibly and within your financial means. We provide tools including deposit limits, session time limits, reality checks, self-exclusion options, and cooling-off periods. You are encouraged to use these tools proactively. If you believe your gambling is becoming problematic, you must contact our customer support immediately and consider self-exclusion. se238 is committed to responsible gaming and cooperates with problem gambling support organizations.
While se238 endeavors to maintain continuous Platform availability, we do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, technical issues, server problems, or circumstances beyond our reasonable control. se238 shall not be liable for any loss, damage, or inconvenience resulting from Platform unavailability. We reserve the right to suspend or modify Services at any time without prior notice.
To the maximum extent permitted by law, se238's total liability to you for any claim arising from or related to these Terms or your use of our Services shall not exceed the amount deposited into your Account during the six-month period preceding the event giving rise to the claim. se238 shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity.
Our Platform may integrate third-party payment processors, game providers, and other service providers. se238 is not responsible for the performance, security, or privacy practices of these third parties. Your interactions with third-party services are governed by their respective terms and conditions.
All content on the se238 Platform, including but not limited to trademarks, logos, software, graphics, text, images, audio, video, and game designs, is the intellectual property of se238 or our licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any Platform content without our express written permission.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which se238 operates, without regard to conflict of law principles. References to Indonesian market context, residency requirements, and payment methods are provided for informational purposes and do not constitute legal advice regarding gambling legality in Indonesia.
In the event of any dispute arising from these Terms or your use of se238 Services, you agree to first contact our customer support team to attempt informal resolution. If informal resolution is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with applicable arbitration rules. You waive any right to participate in class action proceedings against se238.
se238 reserves the right to modify these Terms at any time. Material changes will be communicated via email to your registered email address and through prominent notice on our Platform. Your continued use of se238 Services following notice of amended Terms constitutes acceptance of those changes. If you do not agree to amended Terms, you must cease using our Services and close your Account.
You may close your Account at any time by contacting customer support. se238 reserves the right to suspend or terminate your Account immediately without prior notice if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, abused Bonuses, or otherwise acted contrary to the integrity of our Platform. Upon Account closure, you must withdraw any remaining balance within 30 days, subject to verification and compliance with these Terms.
If you have any questions regarding these Terms or require clarification on any provision, please contact our customer support team:
By creating an Account and using se238 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that online gambling involves financial risk and that you are solely responsible for any losses incurred. You must be 21 years of age or older to participate. If you do not agree with any provision of these Terms, you must not use our Services.
Quick reference guide to the most important provisions of our Terms & Conditions
You must be at least 21 years old and a resident of Indonesia to register and use se238 Services. Valid ID verification required.
Only one Account per person is permitted. Multiple Accounts will result in closure and forfeiture of funds.
Identity verification is required before your first withdrawal. Submit clear copies of your KTP and proof of address.
All Bonuses have specific wagering requirements and validity periods. Read terms carefully before claiming.
Cheating, collusion, bonus abuse, and use of automated systems are strictly prohibited and result in Account closure.
Gambling should be entertainment. Use our self-exclusion and limit-setting tools if you need help managing your play.
Explore our other legal documents and support resources